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Patient Engagement
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Attract. Engage. Retain.

Patient Engagement is paramount in any healthcare setting. Without Patient Engagement, even the best new service offerings, wellness programs, new online services and tools — go under-utilized.  An e-newsletter system that is specifically built for healthcare will allow you to reach your Patient Engagement goals.

Proven Outcomes

Since 1993 we have been working to change healthcare from an episodic experience, to one where patients are engaged on a regular basis.  Sustained Patient Engagement:

  • Engage Patients and Families in their healthcare on a regular basis with personalized health information
  • Improve Quality of Care by increasing utilization of online health tools and resources
  • Ensure you are Maximizing Patient Portal / Patient-Directed Investments

In addition to Quality of Care, Patient Engagement can also support real cost savings in the health system as a whole by lowering fixed costs not associated directly with patient care such as billing and organizational overhead (see, “The Savings Illusion — Why Clinical Quality Improvement Fails to Deliver Bottom-Line Results,” The New England Journal of Medicine, December 14, 2011, 10.1056/NEJMp1111662).  Patient Engagement through an effective e-newsletter system can support these efforts by directing patients to self-manage administrative functions such as billing and appointments and utilize the many online offerings available at care centers and through health plans.


1  Source: “The Savings Illusion — Why Clinical Quality Improvement Fails to Deliver Bottom-Line Results,” The New England Journal of Medicine, December 14, 2011, 10.1056/NEJMp1111662).

1  Source: “The Savings Illusion — Why Clinical Quality Improvement Fails to Deliver Bottom-Line Results,” The New England Journal of Medicine, December 14, 2011, 10.1056/NEJMp1111662).

Is This You?

Products and Services:

  • eNewsletter Systems with automated personalization
  • eNewsletter compliance systems
  • Patient Education Libraries and Microsites
  • Websites
  • Special Services

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Contact us to find out how the Update for Health system can benefit your organization