Our Policies

Cancellation/NO-SHOW:

We will require a credit card to keep on file.  Should new policy not be followed, the credit card on file will be charged automatically.

-Medication Management Appointments:
No-Call/No-Show appointment not cancelled 24-hours in advance for  Dr. Berger, Dr. Mallik, and Clinical staff members will be charged a $30.00 fee.

-Therapy Appointments:
No-Call/No-show appointments not cancelled 24-hours in advance for therapy will be charged a $40.00.

NEW PATIENT APPOINTMENTS:
NO-CALL/NO-SHOW APPOINTMENT  NOT CANCELLED 24-HOURS IN ADVANCED WILL BE CHARGED $50.00.

Payments:

Most insurances are accepted. Financial hardships may be discussed with your therapist in the event of loss of insurance or lack of insurance coverage to work out a payment arrangement.  Please be advised all co-payments are expected at the time of service.  There will be a $10 service fee if co-payment is not made at the time of service.

Paperwork:

Please allow a minimum of two weeks for paperwork to be completed.

Paperwork Fee Schedule:

                 1-2 Pages-$10

                 3-4 Pages-$25

                 5+ Pages-$50

Fee must be paid in full before we can accept any paperwork.

Intakes:

Our office will make every effort to accommodate your scheduling needs. We usually schedule initial appointments with an intake therapist within 15 business days or sooner if needed.

Discharges:

May occur for several reasons; mutual decision of the patient and caregiver, patient decision alone, and involuntary discharge from the practice due to non-compliance to Policy.

Transfers:

Care will be transferred to another Provider or Agency in the event that our staff is not qualified to meet your needs.